Sofia online learning platform.
Online leerplatform

Having trouble adding a course to your account?

You get access to a course by redeeming a code. Depending on the course, the code can be found:

1. in the paper textbook accompanying the Sofia course; 2. in the Acco webshop (go to shop.acco.be).

None of the above? Ask your teacher or fellow students for more information. More information about how to use Sofia can be found in our Knowledge base or online manual. Click on the blue button below.

Helpdesk hours

Monday - Friday from 9.00 AM to 5.00 PM.

Dear Sofia user,

With a question, comment or suggestion you are always welcome at our helpdesk.

Fill out the contact form below and we'll get in touch with you as soon as possible.

Your message

Attach screenshot

Sometimes a picture says more than a few digital lines. Take a screenshot and show us what’s wrong. We can analyse your problem better when you add a screenshot.

We accept the following file types: pdf, jpg, jpeg, png, gif or bmp.

How do I take my screenshot?

On MacOS:

Hold down COMMAND + SHIFT + 3 to take a screenshot. Your screenshot will be saved on your desktop.

On Windows:

Press PrtScr to take a screenshot and it will copy to the clipboard.
Or you can use the snipping tool to capture screen shots (Snipping tool Windows)


Minimal system requirements

Since Sofia is a smooth-running e-learning platform, you don’t need extreme horsepower to use it. Nevertheless, you better leave your Commodore 64 where it is.

Your browser must have javascript enabled to be able to use Sofia. In general, we strongly advise to use the latest browser-version of Chrome, Firefox or Safari for Mac. However, here are a few minimal system requirements:

Sofia supports the following browsers:

  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
  • Safari 10.x and higher

Sofia supports these browsers only on these operating systems:

  • Windows 10
  • Windows 8.1
  • Windows 7
  • MacOS 10.9 and higher

The browser version Sofia supports depends on the Sofia release date. When a new version of Sofia is released we support the latest current version of Google Chrome, Mozilla Firefox and Safari for MacOS (these browsers usually automatically update whenever a newer available version is detected). Since Januari 1, 2019 Sofia does not support the browser Internet Explorer anymore.

Latest Sofia release date: September, 2021

Devices

Sofia is designed for limited use on tablets and smartphones only. Authors will have the best user experience on PC’s or laptops when creating courses. We discourage authoring courses on tablets or smartphones. Why fry a black angus steak on a hot brick if you have a perfectly decent grill?

Rotate your tablet or smartphone and get the full Sofia experience.

Not 180° Einstein, that kind of leaves you where you left off. A 90° twist does the trick.